There is a 24-72 hour processing time for all Standard orders, with most orders sent out for delivery within 24 business hours For Express shipping. We strive to ship orders out as quickly as possible with processing priority to customers with paid shipping. After the processing period, a TRACKING EMAIL will automatically be sent to the email on the order to showcase that the package is ready for shipment and sent to DHL for shipping deliveries. Our order processing time is 24-48 business hours once the order has been placed, excluding weekends and holidays. If Overnight Shipping was selected as your shipping method at the time of checkout, the order will require the full 24 hours to be processed. NOTE: During the busy holiday season or after holiday promotion, processing can take morethan 72 business hours.
Yes, we currently ship to most countries globally. If your country is not listed during the checkout process, we are unable to accept payment from OR ship to your country at this time. Please Contact Us for more information.
order confirmation emails are sent within 12-hours of the order being placed. If a contact email was not provided at the time of checkout, or an incorrect/invalid email address was entered, the confirmation email will not be properly sent to your inbox. Please also be sure to check your spam/junk folder if it does not appear in your inbox. Please verify the information at the time of checkout to avoid further issues. If you believe that the email was not received due to the reasons mentioned, please feel free to contact us regarding the matter and we will provide you with your order number along with your tracking number (if the order has already begun processing).